How Does A Shopkeeper Manage The Shop Staff Reasonably?
I believe clothing store owners know that clothing store employees play an important role in store management.
1. staff management system
1) employees should have a strong sense of service and service, have noble professional ethics, and create good brand image with their own good performance.
2) employees should abide by the state laws and regulations, abide by the rules and regulations of the company, and abide by the store management system.
3) in case of unidentified matters, they should be subordinated to leaders at all levels, live in harmony with their colleagues, and be kind and fair to subordinates or new employees.
4) employees should keep confidential the secrets of the company and the store, and not disclose any sales data or documents stipulated in the company or shop.
5) employees should be modest and sincere in their work and customers.
We must not prevarication when we are in trouble. We must not be too angry with others.
6) employees are obliged to improve their work and service quality and improve their performance.
7) employees should cherish property and property in the company, control costs and expenses, and eliminate waste.
8) employees should fulfill their duties without authorization, and should not read company documents or disseminate incorrect information.
9) if employees violate the above criteria, they will be punished according to the regulations on rewards and punishments.
2. employees
Appearance
1) hair should be neat and clean, and headwear should be properly matched with clothing and hairstyle.
2) female colleagues make up their makeup according to the company's make-up standard, not long fingernails.
Male colleagues mustn't keep beards.
3) if you have a body odor, apply appropriate antiperspirant.
4) uniform should be clean and tidy, and must not smell bad.
5) shop assistants can not wear thick sole shoes or slippers.
3. work cards and
Work clothes
1) the clothing is the image of the company and the image of the shop.
In the time required to wear the uniform, employees must wear uniform.
If the employee is damaged or lost due to improper safekeeping, he must pay compensation according to the regulations.
2) work cards must be worn during work hours, and staff should pay attention to personal appearance and appearance.
3) employees must return their work clothes when leaving, and if they do not return, they will be compensated by forty percent off.
4) Whoever uses the work cards to do something improper is punished severely according to the circumstances.
5) those who did not wear their work clothes according to the requirements of the company or shop must be given verbal warning by the first offender.
4. clothing store
system
1) strictly abide by the company's appearance and wear regulations, provide excellent service and customer first.
2) we must observe labour discipline and observe the shift system conscientiously.
Do not be late for work, leave early, and absenteeism.
If you want to ask for leave, you must apply to the store manager one day before approval.
3) clean up, guard against theft and steal.
During work hours, personal belongings should be stored at designated locations, and the private parcel should be inspected by the shop manager or designated inspector after work, and the staff locker should be inspected by the shop manager or designated inspector at any time.
4) without the consent of the company, all information of the company or shop must not be disclosed, especially sales volume, otherwise, it will be punished according to the administrative system.
5) during work, oral hygiene should be maintained, alcohol and food with peculiar smell should not be allowed, smoking and snacks should not be allowed in business.
6) strictly prohibit the use of private goods or theft of goods and other articles of the company, and the offenders shall be punished according to the relevant provisions.
7) it is not allowed to refuse a reasonable arrangement of work for any reason.
8) during the working hours, jokes, quarrels, quarrels, gambling, smoking, drinking, chasing, loud shouting, dressing, dressing and all the behaviors that damage the company or shop image are prohibited in the workplace.
9) strictly prohibit the use of company telephone for private use during work hours.
10) the working hours should not be allowed to leave the job without authorization.
11) wear the purchased company clothing and return shop to register with the supervisor or manager.
12) it is strictly forbidden to alter, divulge or steal computer data of a company or shop without authorization.
13) it is forbidden to store articles on behalf of others during working hours. If customers encounter temporary purchases, they need to register.
14) employees should take the interests of the shop as the first priority when they conflict with their interests.
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